bkok's commitment to responsible gaming
We believe entertainment and safety go hand in hand. bkok always places the protection and well-being of players as its highest priority.
Why responsible gaming matters
bkok is committed to providing a safe, transparent, and enjoyable betting environment for players in Bangladesh. Online betting and casino gaming should be an entertaining activity, but for some people it can become a problem. Responsible gaming means understanding your limits, setting a budget, and treating gaming purely as entertainment — not as a source of income.
Our platform includes various protective tools to support responsible gaming. On this page you can learn how to set deposit limits, take a time-out, activate self-exclusion, and get help when needed.
Important: bkok is for users aged 21 and above only. Creating an account or playing games as a minor is strictly prohibited. If you believe someone you know is using this site while under age, please contact us.
Our protection tools
The following responsible gaming features are available completely free of charge at bkok.
Set deposit limits
Set the maximum amount you can deposit per day, per week, or per month. Once this limit is reached, the system will automatically block further deposits.
Session time limit
Set a time limit for how long you play in one session. When the set time is up, you will receive a notification and can choose to end the session.
Time-out feature
If you feel you need a break, temporarily close your account for anywhere from 24 hours to 30 days. Logging in will not be possible during this period.
Self-exclusion
If you feel that betting is having a negative impact on your life, choose long-term self-exclusion. This option can be kept active from 6 months up to permanently.
Review gaming history
View a full history of all your betting activity, deposits, and withdrawals at any time. It is the best way to understand your own habits.
24/7 support service
Our Bengali-language live chat support team is available 24 hours a day, 7 days a week for any questions or concerns about responsible gaming.
Self-exclusion process
You can protect yourself in just a few steps.
Log in to your account
Log in to your bkok account and go to "Account Settings".
Responsible gaming section
From the settings menu, find the "Responsible Gaming" option.
Choose a time period
Choose your preferred exclusion duration — short-term or long-term.
Confirm
Once you confirm the request, your account will be deactivated immediately.
Once self-exclusion is active, the account cannot be reactivated before the set period has ended. If you encounter any issues with the process, contact us via live chat or email [email protected].
Signs of problem gambling
If any of the following signs appear in you, it is time to seek help.
- Placing more bets to try to recover lost money
- Gradually increasing the amount and time spent betting
- Borrowing money from family or friends to gamble
- Lying about or hiding information related to betting
- Wanting to stop playing but being unable to
- Feeling restless, irritable, or anxious when not betting
- Neglecting daily responsibilities, work, or family
- Gambling with money set aside for essential needs
Tips for healthy betting habits
Following these simple rules will keep betting enjoyable at all times.
- Only play with money you can afford to lose
- Set a budget and time limit before you start playing
- Never think of betting as a source of income
- Avoid playing when you are stressed or in a low mood
- Take breaks from time to time — make regular use of the time-out feature
- Spend time with family and friends and enjoy life beyond betting
- If in doubt, contact our support team
21+ age limit and protection of minors
bkok strictly ensures that only users aged 21 or above may use this platform. Age is verified during account registration and identification documents may be requested if needed.
If there are children or teenagers in your home, make sure they cannot access your device or account. Use a password on your device and keep it signed out. Have an open conversation with children about online betting and casino games.
For users aged 21+ only
Age verification is mandatory at registration. No exceptions.
Keep your account secure
Do not share your login details with anyone, especially minors.
Support and contact
Our support team is always ready for any questions or concerns about responsible gaming. We believe the mental and financial well-being of every player is of the utmost importance.
Live chat support
Use our live chat for 24/7 support in Bengali. Get quick help with any issue.
Email Support
For detailed requests, email us at [email protected]. We will respond as quickly as possible.
Seeking help is not a sign of weakness — it takes courage. If you feel betting is getting out of your control, contact us today.
Frequently asked questions
Answers to common questions about responsible gaming.
Enjoy responsibly — welcome to bkok
Enjoy our cricket betting, slot games, and live casino — safely and responsibly.
For users aged 21 and above only. Play responsibly.